Never deal with them all about the money not about your life and I mean actual gas leeks gas explosion's no insulation won't me out of the house but won't let me out of the lease so I'm paying for rent on 2 houses now$540p/fortnight plus they took over 4weeks to fix a broken window in the middle of winter this is only 1/10of the problems I don't think that it will go so well in front of the tenancy tribunal it may take time but I'm going out kicking and screaming you know who I'm talking about starts with L how is anyone supposed to pay 2lots of $540p/fortnight on a DSP I only get $840a fortnight pitchkamarakieata
AMAZING Real Estate!! Most thorough and helpful Property Manager we have ever had. Not only do they care about their property owners but they care about their tenants also.Nothing is ever an issue, great communication, friendly and professional.Highly recommend this agency and thank them for their great work.
I wish I could give NO stars !. My partner and I have recently left a rental through this agency. At the start of applying they were great but when we said we didnt want to renew our lease they became VERY difficult to work with. When our lease ended we gave the house back in better condition than what we received to start with. It took the agent close to a week to inspect the property in which time renovations had taken place. There was NO communication from the agent and when we inquired about the inspection the agent was extremely rude and then proceeded to lie and say we had never cleaned!. My partner and I went back out and cleaned again and that is when we realised someone had gone in and started renovations, when we asked about the renovations the agent again lied and said the landlord had informed us of the renovations which they had not.We are extremely unimpressed with the treatment we received via this agency and feel like our age and lack of rental history was a factor in the way we were treated. They tried to manipulate us and constantly lie, they failed to communitcate with us on a number of occasions. We will NEVER use Yass Valley Property ever again and we urge others to avoid them.
As a young couple, my partner and I feel that this real estate does not want to associate with us purely because of our age. We have expressed to them many times that due to our private rental being sold, we are needing to find a house before April 20 (less than a month). Yass Valley Property has not helped or supported us in any way, we yet again feel like we are not being taken seriously in such situation because of our age.After waiting 2 weeks for one of the agents to contact us to arrange a time that suited her to look at a rental, we have called to remind her yet still have not been contacted by her, way more than two weeks later. With another property we were under the impression she had submitted our application for such property, after viewing the rental she asked us if we wanted to apply and we expressed our interest asking if we were in need of filling out a seperate application for this property (because we had recently applied for a rental unit days before) and she stated she could use the application that they had at the office. Weeks later, we discover that no such application was ever brought forward to the landlord by the real estate for us (as promise). Isn't it lovely to put your trust in a real estate in such desperate times and have them fail you more than once! Much more has made our experience at this real estate horrible. Dealing with the 3 women there, we found that they are all rude and uncaring for potential customers of their business. They don't go the extra mile to make you feel welcome but we are definitely made to feel as if we are purely there and being communicated with by them because it is their job. Such a stressful couple of weeks it has been, desperately looking for any rentals in Yass. We put hope in this real estate that they would be understand and helpful in such a hard situation for us but the lack of empathy or support from this real estate proved us wrong. Extremely disappointed in the actions from this real estate, they have been very unprofessional towards us on many occasions.
We currently lease a home with Yass Valley Propertyand from the initial house inspection & signing of the lease - through tomaintenance issues and searching for another property/lease they have been brilliant!Friendly & knowledgeable staff who are extremely personable and don't hit youwith that cold real estate agent persona many other agents do.These pro-active and positive agents will assist you all the way! Buyer, Seller, Leaser.Thanks for the fantastic customer service Yass Valley Property!Luke, Karlee, Heidi & Madison.
Yass Valley Property is an Australian Real Estate Agency based in Yass, New South Wales. Yass Valley Property is located at 79 Comur St, Yass NSW 2582, Australia.
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